Boat to the Gili Islands - Reviews

Rating of the activity

7.90 / 10

7.910447761194 67 reviews | 2,006 travellers

Customer scoring

Type of traveler

Travelling alone (1)

Couple (38)

Group of friends (15)

With small children (1)

With older children (2)

Opinions of real clients who booked our products.

See only reviews with text

21 / Sep / 2022

Sajan

United Kingdom

Taxi driver came on time Driver did not advise us about porters who charge for baggage Company who provided ticket were helpful for departure but during return journey, we had to make our way back ourselves Had to wait a long time for our return taxi and then it turns out that we were waiting for no other passengers so a lot of time was wasted Tickets are guaranteed at the time shown Very reliable service apart from some niggles

We are sorry if you couldn´t see it, but on our website we advise that journey back is not included and that if you want it you have to book the option that includes it.

I travelled with my partner

12 / Sep / 2022

Miguel

London, United Kingdom

Picking up from the hotel was on time. Registration for the boat was quick and easy. The boat trip took us 1:15/30 which was amazing. Would recommend!

I travelled with friends

12 / Aug / 2022

Anton

Spain

I travelled with my partner

17 / Aug / 2019

Eliana

Berlin, Germany

I think it was a little expensive.. and also I think it should be more clear that you travel with a "fast boat", this means that the boat moves a lot, and for "sea sick people" (like me) is not very pleasant. On the other hand the people from there where really nice, they pick up us from the hotel and they bring us back.

We are sorry to know that certain parts of the activity did not fully agree with you. We take note of your comment in order to improve our service. Thank you for trusting us during your trip.

I travelled with my partner

26 / Mar / 2023

Pedro Javier Escribano Ayuso

Valencia, Spain

I travelled with my partner

21 / Mar / 2023

Anonymous

Terrassa, Spain

Barco sin refrigeración y gran olor a gasolina

Boat without refrigeration and great smell of gasoline

Nuestro equipo local trata de disponer de todas las medidas de higiene y seguridad durante el trayecto. En ocasiones, es posible que el combustible de olor en la cubierta. Sentimos las molestias ocasionadas a este respecto. Translate this opinion into English.

Our local team tries to have all the hygiene and safety measures during the journey. On occasion, you may smell fuel on the deck. We apologize for the inconvenience caused in this regard. Opinion translated. Show original.

I travelled with friends

20 / Mar / 2023

Anonymous

07 / Feb / 2023

Cristina

Barcelona, Spain

El traslado fue genial. Muy puntuales y la lancha tenía aire acondicionado lo que se agradece! Translate this opinion into English.

The transfer was great. Very punctual and the boat had air conditioning which is appreciated! Opinion translated. Show original.

I travelled with my partner

19 / Jan / 2023

Toni

Spain

La recogida al Hotel perfecta. Pero al llegar al puerto hemos tenido que esperar una hora y media para embarcar porque el barco ha llegado tarde. Ninguna organización, todos apelotonados, nadie decía nada. Al salir tan tarde el puerto de gili trawagan, en teoría la primera parada, ya estaba cerrado. Nos han llevado a Lombok donde hemos tenido q cambiar a una barca más pequeña, con algunos aldeanos pidiendo dinero para llevarte por su cuenta. 3h30min de retraso. Mal.

The perfect hotel pick-up. But when we got to the port we had to wait an hour and a half to board because the ship was late. No organization, all crowded together, nobody said anything. Leaving so late the port of gili trawagan, theoretically the first stop, was already closed. They have taken us to Lombok where we have had to change to a smaller boat, with some villagers asking for money to take you on their own. 3h30min late. Wrong.

Se trabaja duramente para mejorar en la organización de esta y cualquier otra actividad que lo necesite. Ya hemos extendido los comentarios a nuestro equipo local para que sean tenidos en cuenta. Translate this opinion into English.

We work hard to improve the organization of this and any other activity that needs it. We have already extended the comments to our local team so that they can be taken into account. Opinion translated. Show original.

I travelled with my partner

21 / Nov / 2022

Anonymous

12 / Nov / 2022

Beatriz San Juan Herrero

Spain

I travelled with friends

11 / Oct / 2022

Anonymous

08 / Oct / 2022

Anonymous

06 / Oct / 2022

Anonymous

30 / Sep / 2022

Elena

Barcelona, Spain

Todo salió perfecto, el día antes contactaron conmigo para indicar la hora de recogida en nuestro hotel y llegaron incluso un poco antes. La lancha salió con un poco de retraso però sin ningún problema. En el puerto de Padang se pagan unas tasas de puerto que no sabiamos però que resultó que estaban incluidas en el precio y ya nos dieron los tiquets en la oficina. De regreso, lo mismo, todo muy bien organizado Translate this opinion into English.

Everything went perfectly, the day before they contacted me to indicate the pick-up time at our hotel and they even arrived a little earlier. The boat left a little late but without any problem. In the port of Padang there are port taxes that we did not know but it turned out that they were included in the price and they already gave us the tickets in the office. Back, the same, all very well organized Opinion translated. Show original.

I travelled with friends

24 / Sep / 2022

Cristina Launes Garcia

Spain

I travelled with friends

11 / Sep / 2022

Jose

Spain

La recogida en nuestro hotel muy bien. El trayecto en lancha rápida algo caluroso. Bien, pero la vuelta es más problemática. La compañia te advierte que no hagas caso a los que te ofrecen taxi y quieren enredarte. Así que si no te esperan en el embarcadero con tu nombre (en mi caso no fue así) ve a la oficina del trayecto de ida. En la vuelta, no te fies de nadie, ni de la organización, pregunta al conductor si te va a dejar en tu hotel. Algunos les pasó que los dejaron en un "sitio Centrico".

The pick up at our hotel very well. The speedboat ride was somewhat hot. Good, but the return is more problematic. The company warns you not to pay attention to those who offer you a taxi and want to entangle you. So if they don't wait for you at the pier with your name (in my case it wasn't like that) go to the office on the way out. On the way back, do not trust anyone, nor the organization, ask the driver if he is going to drop you off at your hotel. Some happened to them that they left them in a "Central site".

Esta actividad cuenta con distintas modalidades, en las cuales se puede escoger el viaje de regreso al hotel o no. Por otra parte, en nuestra web concretamos que la vuelta se realiza de forma libre. Sentimos las molestias ocasionadas a este respecto, y que la visita no haya sido completamente como esperabas. Translate this opinion into English.

This activity has different modalities, in which you can choose the trip back to the hotel or not. On the other hand, on our website we specify that the return is made freely. We are sorry for the inconvenience caused in this regard, and that the visit has not been completely as you expected. Opinion translated. Show original.

I travelled with my partner

09 / Sep / 2022

Anonymous