Day Trip to Trunyan Village & Batur Lake Hot Springs - Reviews

Rating of the activity

5.60 / 10

5.6 5 reviews | 33 travellers

2 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (1)

Couple (4)

Group of friends (0)

With small children (0)

With older children (0)

Reviews from real clients who booked our products.

See only reviews with text

Oct / 12 / 2024

Anonymous

Spain

I travelled with my partner

Lo positivo fue nuestro conductor: komang, fue muy atento y agradable, las aguas termales muy relajantes. La actividad ya empezo mal, retrasándose la recogida, finalmente solo fue media hora. El guia de la lancha que te lleva a truyan chapurreaba el inglés. Una vez en la barca nos comentan que se tenia que pagar un "donativo" al cementerio. Después el guia local de Truyan no hablaba nada de inglés y la pareja con la que compartimos la barca nos tradujo. No compensa el precio con la actividad

The positive thing was our driver: Komang, he was very attentive and nice, the hot springs were very relaxing. The activity started badly, the pick up was delayed, in the end it was only half an hour. The guide of the boat that takes you to Truyan spoke broken English. Once on the boat they told us that a "donation" had to be paid to the cemetery. Then the local guide of Truyan did not speak any English and the couple with whom we shared the boat translated for us. The price is not worth the activity.

I travelled with my partner

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado una compensación acorde. Translate this opinion into English.

We are sorry that our local supplier was unable to provide the booked service with the usual quality. We apologize for the incident and we inform you that we have already processed appropriate compensation. Opinion translated. Show original.

Oct / 19 / 2023

Camilla Del Fedele

Morbegno, Italy

I travelled by myself

Sep / 26 / 2023

Eloy Santos Revilla

Sestao, Spain

I travelled with my partner

Sep / 10 / 2023

Beatriz

Spain

I travelled with my partner

Tenían que recogernos en el hotel, después de una hora esperando e intentar contactar con ellos no hay ningún resultado. La respuesta de vivirás que intentarán averiguar que a pasado e intentarán hacerme un rembolso, ni me lo aseguran. No recomiendo contratar nada aquí.

They had to pick us up at the hotel, after an hour waiting and trying to contact them there is no result. The answer is that they will try to find out what happened and try to give me a refund, they don't even assure me. I don't recommend hiring anything here.

I travelled with my partner

Hemos comprobado que, debido a un fallo informático, tu reserva no quedó correctamente registrada en el servidor del proveedor local. Sentimos mucho las molestias causadas. Se ha realizado el reembolso correspondiente. Translate this opinion into English.

We have verified that, due to a computer failure, your reservation was not correctly registered on the local provider's server. We are very sorry for the inconvenience caused. The corresponding refund has been made. Opinion translated. Show original.

Sep / 06 / 2023

Anonymous

Castellterçol, Spain

I travelled with my partner

En la visita a Trunyan te piden dinero todo el rato; la entrada se ha pagado pero todos quieren su parte y te hacen comentarios negativos si no lo consideran suficiente. Además te hacen escribir tu nombre y el donativo. El cementerio está fuera del pueblo de Trunyan sin posibilidad de visitarlo y es realmente pequeño y sucio; con residuos de envases por el suelo y ofendas viejas de antiguas ceremonias. Toda una decepción.

When visiting Trunyan they ask you for money all the time; The entrance fee has been paid but everyone wants their share and gives you negative comments if they don't consider it enough. They also make you write your name and the donation. The cemetery is outside the town of Trunyan without the possibility of visiting it and is really small and dirty; with packaging waste on the floor and old insults from ancient ceremonies. Quite a disappointment.

I travelled with my partner

Las costumbres acerca de las propinas varían de un país a otro. Aun así, sentimos de veras si te encontraste con personas muy insistentes. El recorrido, sin embargo, fue realizado al completo, acorde a lo descrito en nuestra web. Translate this opinion into English.

Customs about tipping vary from country to country. Still, we're really sorry if you encountered some very pushy people. The tour, however, was carried out in full, according to what is described on our website. Opinion translated. Show original.

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Day Trip to Trunyan Village & Batur Lake Hot Springs - Reviews

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